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Why can't the USB port on my BenQ monitor supply power to charge my mobile phone or external USB devices?

06-12-2023

This is part of product design. You need to use a USB upstream cable (USB-B to USB-A) or a USB-C cable to connect the monitor and a PC/laptop, and then the monitor will supply power for USB devices.

Applicable Models

BL2420PT, PD2700Q, PD2725U, PD3200U, PD3200Q , PD3220U, PD3420Q , SW240, SW2700PT, SW270C, SW271C, SW321C

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