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Please be advised that the BenQ Australia warehouse will be closed for the Easter holiday from March 29th to April 1st. Any online orders placed during this period will be processed and shipped on April 2nd when we resume operations. Wishing you a happy Easter long weekend!

Please be advised that the BenQ Australia warehouse will be closed for the Easter holiday from March 29th to April 1st. Any online orders placed during this period will be processed and shipped on April 2nd when we resume operations. Wishing you a happy Easter long weekend!

Why does my ScreenBar Halo light flash?

05-08-2023

The light usually flashes when Halo’s power supply (output is less than 5V/1.3A) is insufficient.
Please change to another USB port of devices or USB adapter in which the power supply with an output voltage of at least 5V and a current of 1.3A or above.

We recommend using a power supply with an output voltage of 5V and a current of 1.5A or above to optimize the lamp’s light.

If you are unsure about the output information of your USB devices, we recommend using a USB adapter on ScreenBar Halo directly.

And before using a USB adapter, please have a look at your USB adapter specification for output information. You can find related output information shown on the USB adapter below:
OUTPUT: 5V ⎓ 1.5A

Please DO NOT use the USB extension cable for ScreenBar Halo. It will cause light flashes or abnormal operations as well.

Applicable Models

ScreenBar Halo

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