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Please be advised that the BenQ Australia warehouse will be closed for the Easter holiday from March 29th to April 1st. Any online orders placed during this period will be processed and shipped on April 2nd when we resume operations. Wishing you a happy Easter long weekend!

Please be advised that the BenQ Australia warehouse will be closed for the Easter holiday from March 29th to April 1st. Any online orders placed during this period will be processed and shipped on April 2nd when we resume operations. Wishing you a happy Easter long weekend!

How can I enable the USB hub on my monitor?

08-09-2021

Connection using USB-C to USB-C between monitor and computer is required.

  • If USB-C Alternate Mode (DP Alt Mode) is enabled, USB 2.0 is available from the USB downstream ports.
  • If video input is via HDMI or DP and USB-C works as an upstream port, USB 3.1 Gen 1 (5Gb/s) is available for the USB downstream ports.

Here is the FAQ video for reference:

 

Applicable Models

EX3203R, EX3501R

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