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Please note that the buy button will be temporarily unavailable today from 10:00 AM to 17:00 PM due to a scheduled system upgrade; we apologize for any inconvenience caused.

Please note that the buy button will be temporarily unavailable today from 10:00 AM to 17:00 PM due to a scheduled system upgrade; we apologize for any inconvenience caused.

Why can’t Palette Master Element be recognized by BenQ monitor thru USB 3.0 port connection?

03-06-2017

Please re-plug USB cable and power cable of the monitor to try again, if this symptom persists, please contact to the BenQ local service.

Applicable Models

PG2401PT, PV270, PV3200PT, SW240, SW2700PT, SW320

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