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How do I connect and start using DMS local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It’s an effective way to lower TCO (total cost of ownership) and energy consumption for your operation.
This video will guide you to connect and start using DMS Local.
Learn More
What options/functions can be controlled by DMS Local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It's an effective way to lower TCO (total cost of ownership) and energy consumption for your operation.
This video will show you the function of DMS Local.
Learn More
Why can't a display be added into DMS Local?
Please update the device definition (JSON) under setting in DMS Local.
Learn More
Why can't the unit be turned on using DMS Local?
1. Ensure that WOL (Wake-on-LAN) setting is supported by this model and enabled on the display.
2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection. Learn More
2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection. Learn More
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
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How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
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I deleted my device on the DMS Cloud webpage, so why does the AMS still show as bound?
Please make sure that the display device you want to delete is connected to the internet. This will synchronize its status with the server.
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How to turn off guest mode from BenQ Device Management Solution (DMS)?
This video demonstrates how to remotely disable Guest Login through the BenQ Device Management Solution (DMS).
This helps IT administrators prevent unauthorized access and ensure better control in classrooms or meeting rooms.
Learn More
How to turn off BenQ notifications from BenQ Device Management Solution (DMS)?
BenQ Device Management Solution (DMS) allows IT admins to remotely turn off notifications on all BenQ Boards.
This feature lets IT admins centrally manage and turn off notifications to reduce distractions in classrooms or offices.
Watch the video to see how to turn off the BenQ notification from BenQ DMS.
Learn More
What does "Max. AMS accounts" mean in the DMS?
It defines the maximum number of AMS accounts that can access the device. If the number of logged-in accounts exceeds this limit, the device will automatically remove the account that has not been used for the longest time.
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What does “Pending for online” mean when binding a device in DMS?
It means that the device has been pre-registered in DMS but has not yet come online. Once the device connects to the network and comes online for the first time, it will automatically appear in the device list.
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How to use Policies for Wi-Fi and app settings?
This video demonstrates how to use Policies for Wi-Fi and app settings through the BenQ BenQ Device Management Solution (DMS).
Learn MoreFurther Query
Why can't I pair my IAM (Identity and Access Management) account with AMS (Account Management System), DMS (Device Management Solution), or X-Sign Broadcast?
Currently, AMS, DMS, and X-Sign Broadcast may all only be paired to one unified IAM admin account. If different IAM admin accounts are used, pairing will fail. For example, if DMS is paired already to an IAM account, you won't be able to pair AMS or X-Sign Broadcast with a new IAM account unless other BenQ services (EX: DMS) are deleted. In essence, AMS, DMS, and X-Sign go together with one IAM account and all need to be unpaired to switch IAM account association.
If you would like to pair software with a new IAM account, please delete the devices in associated BenQ services (DMS, AMS, Broadcast) from the corresponding web site. If other BenQ services are deleted but still encounter a pairing issue, please record the MAC address and contact your local BenQ service center for further assistance.
How do I connect and start using DMS local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It’s an effective way to lower TCO (total cost of ownership) and energy consumption for your operation.
This video will guide you to connect and start using DMS Local.
Learn More
What options/functions can be controlled by DMS Local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It's an effective way to lower TCO (total cost of ownership) and energy consumption for your operation.
This video will show you the function of DMS Local.
Learn More
Why can't a display be added into DMS Local?
Please update the device definition (JSON) under setting in DMS Local.
Learn More
Why can't the unit be turned on using DMS Local?
1. Ensure that WOL (Wake-on-LAN) setting is supported by this model and enabled on the display.
2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection. Learn More
2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection. Learn More
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
Learn More
How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
Learn More
I deleted my device on the DMS Cloud webpage, so why does the AMS still show as bound?
Please make sure that the display device you want to delete is connected to the internet. This will synchronize its status with the server.
Learn More
How to turn off guest mode from BenQ Device Management Solution (DMS)?
This video demonstrates how to remotely disable Guest Login through the BenQ Device Management Solution (DMS).
This helps IT administrators prevent unauthorized access and ensure better control in classrooms or meeting rooms.
Learn More
How to turn off BenQ notifications from BenQ Device Management Solution (DMS)?
BenQ Device Management Solution (DMS) allows IT admins to remotely turn off notifications on all BenQ Boards.
This feature lets IT admins centrally manage and turn off notifications to reduce distractions in classrooms or offices.
Watch the video to see how to turn off the BenQ notification from BenQ DMS.
Learn More
What does "Max. AMS accounts" mean in the DMS?
It defines the maximum number of AMS accounts that can access the device. If the number of logged-in accounts exceeds this limit, the device will automatically remove the account that has not been used for the longest time.
Learn More
What does “Pending for online” mean when binding a device in DMS?
It means that the device has been pre-registered in DMS but has not yet come online. Once the device connects to the network and comes online for the first time, it will automatically appear in the device list.
Learn More
How to use Policies for Wi-Fi and app settings?
This video demonstrates how to use Policies for Wi-Fi and app settings through the BenQ BenQ Device Management Solution (DMS).
Learn More