InstaShare 2
Wireless screen sharing software
Application
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
Learn More
How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
Learn More
Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
Please make sure to check the followings:
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already. Learn More
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already. Learn More
Where can I download InstaShare App for Android/iOS/Windows/MAC OS?
Please refer to the following download sites for the app:
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app. Learn More
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app. Learn More
How do I connect with InstaShare?
InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos.
Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources.
Here is the step by step tutorial for connecting your device with InstaShare.
Learn More
Why can't I access InstaShare 2 when I select the Wireless Projection icon from the launcher or the shortcut in the OSD menu?
Wireless Projection in the launcher and the shortcut in the OSD menu are still linked to InstaShare even after InstaShare 2 is downloaded and installed. Please go to the app list and select InstaShare 2 to use this.
Can InstaShare work between different subnets, VLANs, and SSIDs?
Yes, InstaShare can work between different subnets, VLANs, and SSIDs.
It is usually recommended to connect both devices to the same SSID initially because you assume they will be placed on the same subnet and generally do not have other network variables that prevent casting. Once we confirm this setup works, you can then try moving to different SSIDs.
If you have 2 devices on different subnets\VLANs you can get InstaShare to communicate by making sure that multicast traffic is forwarding between the VLAN interfaces.
If you have 2 different SSIDs that place the devices on the same subnet\VLAN, then they should be able to cast to each other unless you have an SSID-specific rule like client isolation enabled, as that may be preventing traffic from reaching each device. Another SSID-specific setting that may cause issues is filtering certain broadcast traffic.
Learn More
It is usually recommended to connect both devices to the same SSID initially because you assume they will be placed on the same subnet and generally do not have other network variables that prevent casting. Once we confirm this setup works, you can then try moving to different SSIDs.
If you have 2 devices on different subnets\VLANs you can get InstaShare to communicate by making sure that multicast traffic is forwarding between the VLAN interfaces.
If you have 2 different SSIDs that place the devices on the same subnet\VLAN, then they should be able to cast to each other unless you have an SSID-specific rule like client isolation enabled, as that may be preventing traffic from reaching each device. Another SSID-specific setting that may cause issues is filtering certain broadcast traffic.
Learn More
How to wirelessly display content from a laptop
How to display content from an iPhone or iPad
How to display content from an Android tablet or smartphone
How to display content from a laptop
How to connect the display to the internet?
How can I connect InstaShare 2 with Miracast?
InstaShare 2 works seamlessly with Windows, macOS, iOS, Android, and Chrome OS devices. Screen share on Windows devices works without installing any apps or programs. You can use Miracast to share Windows screens wirelessly on BenQ displays.
This video offers a guide to connecting InstaShare 2 with Miracast.
Learn More
How to get started with BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to get started with BenQ InstaShare 2.
Learn More
How to share your macOS screen in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to share your macOS screen in BenQ InstaShare 2.
Learn More
How to share your Android screen in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to share your Android screen in BenQ InstaShare 2.
Learn More
How to share your iOS screen in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to share your iOS screen in BenQ InstaShare 2.
Learn More
How to share your Windows screen in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to share your Windows screen in BenQ InstaShare 2.
Learn More
How to annotate in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to annotate in BenQ InstaShare 2.
Learn More
How to manage sessions in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to manage sessions in BenQ InstaShare 2.
Learn More
How to upgrade to InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to upgrade to InstaShare 2.
Learn More
Why do I get a black screen when casting with InstaShare 2?
If you are casting video streaming apps like YouTube, Amazon Prime, Netflix, or Disney+, the source content is encrypted and you can only cast it by using AirPlay, Miracast, or Chromecast from a desktop or laptop.
For Chromecast, please select [Cast the entire screen] when casting.
Learn More
How to display content from an iPhone or iPad?
How can I connect with a host device under VLAN?
In VLAN architecture, even though all InstaShare 2 firewall protocols and ports are allowed, functions such as device search that use multicast usually won't pass through different VLANs. In this case, use the InstaShare 2 client app and enter the pairing code manually to connect to an InstaShare 2 host.
Learn More
How to install InstaShare2 without the virtual sound driver?
If you wish to install InstaShare 2 without the virtual sound driver (Instashare2Vad), please follow the steps in the video to install without it.
Learn More
How to prevent unwanted content casting to BenQ Board for guest users?
To prevent unauthorized or unwanted content from being cast to the BenQ Board by guest users and to ensure that only appropriate and secure content is displayed while maintaining a smooth and secure user experience, follow the video to set up your InstaShare 2 via BenQ DMS.
Learn More
How to use AI Lens?
This video demonstrates how to use AI Lens through the BenQ InstaShare 2.
Learn More
How to use Webcasting?
This video demonstrates how to use Webcasting through the BenQ InstaShare 2.
Learn More
How to use Window Sharing?
This video demonstrates how to use Window Sharing through the BenQ InstaShare 2.
Learn MoreFurther Query
Why isn't "Display ID" shown on the device?
"Display ID" will not be shown if the network is not available. Please make sure your device is successfully connected to the Internet.
Learn More
Why does it turn to full screen automatically when I select InstaShare "2-Split Screen" or "4-Split Screen" to play a YouTube video with an iPhone?
When a YouTube video is played through an iPhone, it will turn to full screen automatically, this is a known behavior for iOS devices.
Learn More
Troubleshoot a failed connection between InstaShare 2 and Miracast
InstaShare 2 works seamlessly with Windows, macOS, iOS, Android, and Chrome OS devices. Screen share on Windows devices works without installing any apps or programs. You can use Miracast to share Windows screens wirelessly on BenQ displays.
Should any issues arise, this video shows all the steps you need to troubleshoot the connection between InstaShare 2 and Miracast:
Learn More
How can I export logs on RP/RM/RE series models?
In order to assist you better, receiving device logs for InstaShare 2 that document any issues you may have proves very useful to us.
This video will guide you in how to export logs for BenQ InstaShare 2.
Learn More
Why doesn't my Miracast name sync with my BenQ Board's name?
To sync the Miracast name with BenQ Board's name, please ensure the name adheres to the following guidelines:
- Uppercase letters (A-Z)
- Lowercase letters (a-z)
- Numbers (0-9)
- Hyphen (-)
- Underscore (_)
- Keep it within 22 characters
If BenQ Board's name contains any unsupported special characters, the Miracast name will default to Miracast-xxxx.
Learn More
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
Learn More
How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
Learn More
Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
Please make sure to check the followings:
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already. Learn More
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already. Learn More
Where can I download InstaShare App for Android/iOS/Windows/MAC OS?
Please refer to the following download sites for the app:
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app. Learn More
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app. Learn More
How do I connect with InstaShare?
InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos.
Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources.
Here is the step by step tutorial for connecting your device with InstaShare.
Learn More
Why can't I access InstaShare 2 when I select the Wireless Projection icon from the launcher or the shortcut in the OSD menu?
Wireless Projection in the launcher and the shortcut in the OSD menu are still linked to InstaShare even after InstaShare 2 is downloaded and installed. Please go to the app list and select InstaShare 2 to use this.
Can InstaShare work between different subnets, VLANs, and SSIDs?
Yes, InstaShare can work between different subnets, VLANs, and SSIDs.
It is usually recommended to connect both devices to the same SSID initially because you assume they will be placed on the same subnet and generally do not have other network variables that prevent casting. Once we confirm this setup works, you can then try moving to different SSIDs.
If you have 2 devices on different subnets\VLANs you can get InstaShare to communicate by making sure that multicast traffic is forwarding between the VLAN interfaces.
If you have 2 different SSIDs that place the devices on the same subnet\VLAN, then they should be able to cast to each other unless you have an SSID-specific rule like client isolation enabled, as that may be preventing traffic from reaching each device. Another SSID-specific setting that may cause issues is filtering certain broadcast traffic.
Learn More
It is usually recommended to connect both devices to the same SSID initially because you assume they will be placed on the same subnet and generally do not have other network variables that prevent casting. Once we confirm this setup works, you can then try moving to different SSIDs.
If you have 2 devices on different subnets\VLANs you can get InstaShare to communicate by making sure that multicast traffic is forwarding between the VLAN interfaces.
If you have 2 different SSIDs that place the devices on the same subnet\VLAN, then they should be able to cast to each other unless you have an SSID-specific rule like client isolation enabled, as that may be preventing traffic from reaching each device. Another SSID-specific setting that may cause issues is filtering certain broadcast traffic.
Learn More
How to wirelessly display content from a laptop
How to display content from an iPhone or iPad
How to display content from an Android tablet or smartphone
How to display content from a laptop
How to connect the display to the internet?
How can I connect InstaShare 2 with Miracast?
InstaShare 2 works seamlessly with Windows, macOS, iOS, Android, and Chrome OS devices. Screen share on Windows devices works without installing any apps or programs. You can use Miracast to share Windows screens wirelessly on BenQ displays.
This video offers a guide to connecting InstaShare 2 with Miracast.
Learn More
How to get started with BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to get started with BenQ InstaShare 2.
Learn More
How to share your macOS screen in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to share your macOS screen in BenQ InstaShare 2.
Learn More
How to share your Android screen in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to share your Android screen in BenQ InstaShare 2.
Learn More
How to share your iOS screen in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to share your iOS screen in BenQ InstaShare 2.
Learn More
How to share your Windows screen in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to share your Windows screen in BenQ InstaShare 2.
Learn More
How to annotate in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to annotate in BenQ InstaShare 2.
Learn More
How to manage sessions in BenQ InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to manage sessions in BenQ InstaShare 2.
Learn More
How to upgrade to InstaShare 2?
Enjoy smooth presentations and an interactive screen sharing experience on any device with InstaShare 2. Exchanging ideas has never been easier.
This video will guide you on how to upgrade to InstaShare 2.
Learn More
Why do I get a black screen when casting with InstaShare 2?
If you are casting video streaming apps like YouTube, Amazon Prime, Netflix, or Disney+, the source content is encrypted and you can only cast it by using AirPlay, Miracast, or Chromecast from a desktop or laptop.
For Chromecast, please select [Cast the entire screen] when casting.
Learn More
How to display content from an iPhone or iPad?
How can I connect with a host device under VLAN?
In VLAN architecture, even though all InstaShare 2 firewall protocols and ports are allowed, functions such as device search that use multicast usually won't pass through different VLANs. In this case, use the InstaShare 2 client app and enter the pairing code manually to connect to an InstaShare 2 host.
Learn More
How to install InstaShare2 without the virtual sound driver?
If you wish to install InstaShare 2 without the virtual sound driver (Instashare2Vad), please follow the steps in the video to install without it.
Learn More
How to prevent unwanted content casting to BenQ Board for guest users?
To prevent unauthorized or unwanted content from being cast to the BenQ Board by guest users and to ensure that only appropriate and secure content is displayed while maintaining a smooth and secure user experience, follow the video to set up your InstaShare 2 via BenQ DMS.
Learn More
How to use AI Lens?
This video demonstrates how to use AI Lens through the BenQ InstaShare 2.
Learn More
How to use Webcasting?
This video demonstrates how to use Webcasting through the BenQ InstaShare 2.
Learn More
How to use Window Sharing?
This video demonstrates how to use Window Sharing through the BenQ InstaShare 2.
Learn More