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Why is the LED indicator of InstaShare Button not on after connecting to a BenQ Smart Display?


Please check the following:

1. If there is a loose connection between InstaShare Button and the device. Try to unplug and plug it in again.

2. Check if the USB-C port of the connected device is working correctly by testing it with other devices that have a USB Type-C connector. 

Applicable Models

TZY31, TDY31

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