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Why is my device still showing as "offline" after updating to X-Sign Broadcast V2.3?


(1) Log in to X-Sign Broadcast with your admin account and find the IFP then remove it.
(2) Log in to DMS Cloud with your admin account, find the IFP and remove it.
(3) Re-bind the IFP with the DMS Client app.

Applicable Models

CP6501K, CP8601K, RE6501, RE7501, RE8601, RM5502K, RM6502K, RM7502K, RM8602K

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