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Inquiry/Problem

Select your question type
  • Purchase And Sales

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  • Repair And Warranty

  • General Questions

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Your Product Information

Warranty Claim require valid proof of purchase. If proof of purchase is not available, the product manufaturing date will be used. If it is determined the product is out of warranty, BenQ can perform repairs for a fee.

Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

If you already have a case open with BenQ customer support, please enter the RMA number for that case here.

Shipping Address

After you submit this form and your inquiry has been registered, our system will automatically send a confirmation e-mail with an inquiry case number. If you don’t receive our mail, please check your junk mail. In any follow-up emails regarding this inquiry please ensure that the case number is kept in the email subject. Please note that there is no automatic reply after submitting a Purchase or Sales request, but our sales representative will contact you shortly. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy.

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Your Product Information

Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

After you submit this form and your inquiry has been registered, our system will automatically send a confirmation e-mail with an inquiry case number. If you don’t receive our mail, please check your junk mail. In any follow-up emails regarding this inquiry please ensure that the case number is kept in the email subject. Please note that there is no automatic reply after submitting a Purchase or Sales request, but our sales representative will contact you shortly. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy.

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Your Product Information
Shipping Address

After you submit this form and your inquiry has been registered, our system will automatically send a confirmation e-mail with an inquiry case number. If you don’t receive our mail, please check your junk mail. In any follow-up emails regarding this inquiry please ensure that the case number is kept in the email subject. Please note that there is no automatic reply after submitting a Purchase or Sales request, but our sales representative will contact you shortly. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy.

loading-icon
Your Product Information

Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

Shipping Address

After you submit this form and your inquiry has been registered, our system will automatically send a confirmation e-mail with an inquiry case number. If you don’t receive our mail, please check your junk mail. In any follow-up emails regarding this inquiry please ensure that the case number is kept in the email subject. Please note that there is no automatic reply after submitting a Purchase or Sales request, but our sales representative will contact you shortly. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy.

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If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
Shipping Address

Warranty Claim require valid proof of purchase. If proof of purchase is not available, the product manufaturing date will be used. If it is determined the product is out of warranty, BenQ can perform repairs for a fee.

Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

If you already have a case open with BenQ customer support, please enter the RMA number for that case here.

After you submit this form and your inquiry has been registered, our system will automatically send a confirmation e-mail with an inquiry case number. If you don’t receive our mail, please check your junk mail. In any follow-up emails regarding this inquiry please ensure that the case number is kept in the email subject. Please note that there is no automatic reply after submitting a Purchase or Sales request, but our sales representative will contact you shortly. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy.