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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Ho Ho Ho! Merry Christmas!🎄 Enjoy the best deals of the year.

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Why there is no sound when connecting the reading pen to the speaker via an audio cable?

05-30-2022

The audio port of most reading pens on the market uses a 3-pin or 4-pin design. Because the audio cable of treVolo U is a 4-pin cable, when a 3-pin reading pen is used it will not work with the speaker. Therefore it is important that when using a recording or reading pen with the speaker, you make sure a 4-pin connector design is used. 

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