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Will BenQ continue updating interactive displays running Android 8?


BenQ interactive display customers should experience minimal impact from Google's end of support for Android 8

Many companies including BenQ offer interactive displays that come with the Android 8 (Oreo) operating system. With Google ending their support for Android 8, customers will no longer receive bug fixes and security updates for the operating system. Many users are concerned about how this change impacts the performance and security of their displays.


BenQ customers can rest assured knowing that Google’s move to end Android 8 support will have minimal impact on their user experience. BenQ interactive displays use a highly customized version of Android 8 that includes convenient user-friendly features such as widgets, bookmarks, and other helpful apps. BenQ will continue supporting this version by rolling out firmware updates. These will include new features, bug fixes, and security and privacy patches for official apps.


To ensure a smooth user experience, BenQ strongly encourages our interactive display customers to consistently install the latest firmware and app updates and to follow best practices for network security. In terms of cloud security, BenQ cloud services and databases are hosted on secure Amazon cloud servers and regularly audited as part of the AWS Compliance Programs.


Through the regular release of firmware updates, BenQ is committed to keep our customers secure. This means you can continue using our interactive displays in your classroom and offices without fear of losing support for years to come.

Applicable Models

ST4302, ST5502, ST6502, ST7502, ST8602, ST4302S, ST5502S, ST6502S, ST7502S, ST8602S, ST4301K , ST5501K, BH2401 , BH2401T , BH2801 , BH2801N, BH3501 , BH3501T , BH3801D , BH3801N , il4301, IL5501, IL430 , IL490 , IL550 , RE6501 65” Education Interactive Display, RE7501 75" Education Interactive Display, RE8601 86" Education Interactive Display, RE9801 98" Education Interactive Display, RM5502K 55”, RM6502K 65”, RM7502K 75”, RM8602K 86”, RM6503, RM7503, RM8603, 65" Interactive Display - RP6502, 75" Interactive Display - RP7502, 86" Interactive Display - RP8602, RP6501K, RP7501K, RP8601K, CP6501K Corporate, CP8601K Corporate

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