This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies, you can also manage preferences.

Why does Wi-Fi turn off automatically after I switch input source?


We suggest using the Wi-Fi dongle through a USB port on the rear of the device, marked as dedicated to that role. All other USB 3.0 ports do not store Wi-Fi settings and simply adjust based on input source, leading to a reset of Wi-Fi status. The dedicated port was designed to keep Wi-Fi settings stable.  

Applicable Models

65" Interactive Display - RP6502, 75" Interactive Display - RP7502, 86" Interactive Display - RP8602

Was this information helpful?

Yes No