Why can't I cast to InstaShare 2 Host?

07-09-2021

Please kindly check the following: 1. Make sure the client app/software is for InstaShare 2. 2. Make sure to enable the ports which are needed for InstaShare 2. 3. Make sure the client app/software and the host on BenQ display are connected to the same network. 4. When client app/software and the host on BenQ display are in different VLANs, make sure that the network of the school/enterprise supports inter-vLAN connection.

Applicable Models

CP6501K Corporate, CP8601K Corporate, CS6501, CS7501, CS8601 86" Corporate Meeting Room Display, 65" Interactive Display - RP6502, 75" Interactive Display - RP7502, 86" Interactive Display - RP8602, RM5502K 55”, RM6502K 65”, RM7502K 75”, RM8602K 86”, RE6501 65” Education Interactive Display, RE7501 75" Education Interactive Display, RE8601 86" Education Interactive Display, RE9801 98" Education Interactive Display, SL4302K, SL5502K, SL6502K, SL7502K, SL8502K, ST4302, ST5502, ST6502, ST7502, ST8602, RM6503, RM7503, RM8603, RP6503 Pro Series Education Interactive Display, RP7503 Pro Series Education Interactive Display, RP8603 Pro Series Education Interactive Display

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