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Why can't my device be bound to another admin account and is still showing as bound to the previous admin account?

03-05-2021

(1) Login to your AMS Web using the admin account, then find the IFP and remove it.
(2) Login to your DMS Cloud with the admin account, then find the IFP and remove it.
(3) Do a factory reset on the IFP.
(4) Re-bind the IFP with the DMS Client app.
(5) Add the IFP to the AMS service again.
(6) Enable the AMS service on the IFP.

Applicable Models

Account Management System, CP6501K, CP8601K, RE9801, RM6503 Education Interactive Flat Panel, RM7503 Education Interactive Flat Panel, RM8603 Education Interactive Flat Panel, RP6502 Education Interactive Flat Panel, X Sign Broadcast

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