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Why can't I turn "ON" the Win10 Stream HDR video?

01-03-2019


Please follow below steps to turn on the Win10 Stream HDR video function:

(1) Use another Win10 PC/NB and graphics card that supports the HDR function and then connect to the monitor for the crosscheck.

(2) Go to Win10 System -> Display -> Turn "ON" HDR setting in Win10 HDR WCG.

(3)  Open the Settings App and Navigate to Settings -> Apps -> Video Playback -> Turn "ON" Stream HDR Video function.

 

If the issue still exists after the steps have been performed, please contact BenQ local service center.

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