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Why is the speaker unable to recognize voice commands and does not respond to “Hey Tredo" prompts?


Please check the following: 

1. Lower the volume on the speaker.

2. Unmute the microphone on the speaker.

3. The voice command system currently supports only Standard Chinese (Mandarin).


Note: actual usage will be vary depending on the voice assistants of different devices.

Applicable Models

treVolo 2

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