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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Buy GS50 and get FREE ELITE 100" screen (MSRP $200) only till Nov. 30th

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Buy GS50 and get FREE ELITE 100" screen (MSRP $200) only till Nov. 30th

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How to fix the projector that does not recognize Sky Q Box as 4K device?

05-30-2019


Please follow below steps to fix the issue:

1. Use another HDMI cable that supports 4K 60Hz for connection. 

2. Set "deep color" of Sky Q Box to 10 bit or 8 bit.

Applicable Models

HT3550

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