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Page updated: May 2020

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What was updated with system version 00.02.00.16 (Android 10) and how can I get it?

12-01-2022

It is vital and suggested to keep your projector running with up-to-date Android TV system benefits from features, applications, and bug improvement. For more details about system upgrade instructions and improvements, please read through the following:

 

Before System Upgrade
•Please connect your Android TV system to the Internet to receive up-to-date system firmware.
•Please make sure to plug in the AC power for a stable power supply.
•Operate system upgrade by the following instruction.

 

Bug and Feature Improvements with v00.02.00.16 (Android 10)
•Fix system error caused by a loss in unstable AC power
•Fix projector menu displaying issue for TK700STi and W1800i when Power on Lock is activated
•Fix black screen with AirPlay mirroring

Download and Upgrade System
The process to update the software varies. Follow the instructions accordingly. 

Step1
Go to “Settings”

Step2
Select “Device Preference”

Step3
Click “About”

Step4
Select “BenQ System Update”

Step5
Click “Update System”

Step6
Click “Download” to download the system or select “Detail” for changes info

Step7
Downloading the system

Step8
Click “Start Update” to update the system

Step9
The upgrade process is finished when the system restarts itself

How to check the version of Android TV and Android TV dongle firmware

After System Upgrade (Important)
Reconnection and reactivation could be required for Bluetooth devices, remote control pairing, wireless projection, and network (once you used a hotspot as a WiFi connection) after the system upgrade.

Note:
The screenshots provided here are for reference only. The actual screens might differ slightly according to your country, model, or firmware version.

If the upgrade message doesn’t come up, please restart or try to factory reset the Android TV system.

Applicable Models

GS50, GV30, HT3550i, QS01 Android TV Dongle, TH685i , TK700STi, TK850i, V7050i, X1300i, GV11, GP500

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