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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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Warranty Claim require valid proof of purchase. If proof of purchase is not available, the product manufaturing date will be used. If it is determined the product is out of warranty, BenQ can perform repairs for a fee.

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Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

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If you already have a case open with BenQ customer support, please enter the RMA number for that case here.


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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

upload Created using Figma Upload files

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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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*
*

Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

upload Created using Figma Upload files

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Shipping Address
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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You may first track your order here:
https://buy.benq.com/us-buy/trackorder#_ga=2.202831897.983607198.1591321594-572113225.1591321594
If you still have questions, please fill-in the form.
Once an order has been placed it cannot be canceled, and we cannot change the items in your order. However, BenQ gladly accepts returns in accordance with our return policy.
BenQ will accept return requests for the purchases on our official websites within 30 days of purchase. Product that arrive damaged must be reported to us within 5 business days in order to be eligible for a full refund. All product returned to BenQ must be in original packaging with all original items that came with the box. Please fill in below information to request a Return Merchandise Authorization (RMA). Once it is processed, you will receive a RMA number to return the product. Refunds will be issued once the returned items are received at the BenQ warehouse, and take 2-3 weeks to process. We will not refund the shipping charge on original orders if it applies.
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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