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Page updated: May 2020
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These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar. To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.
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These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.
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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here”
For SW271C, SW321C, SW271, PD2720U, PD3220U model:
Apple M1 devices with Thunderbolt 3 connections to monitors may exhibit a resolution and refresh rate lock to 4K 30Hz. Make sure you have the latest MacOS version with all the newest updates to resolve this issue, which is caused by an out of date operating system version. If there's any further question concerning this issue, please contact BenQ Support.
Applicable Models
PD3220U 32 inch 4K Thunderbolt 3 DesignVue Designer Monitor, PD2720U 27 inch 4K Thunderbolt 3 DesignVue Designer Monitor, SW271C 27 inch 4K Adobe RGB PhotoVue Photographer Monitor, SW321C 32 inch 4K Adobe RGB PhotoVue Photographer Monitor, SW271 27 inch 4K Adobe RGB PhotoVue Photographer Monitor
BenQ America Corp.
5741 Legacy Dr #210, Plano, TX 75024, USA
Tel: 888-818-5888
Fax: +1-214-473-9998