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65″ Smart Signage Series | SL6502K


The World’s First and Only PANTONE® Validated Digital Signage
  • Show off your content the way it’s meant to be seen.
  • The Pantone Validated SL6502K—the first and only digital signage of its kind—guarantees on-screen color fidelity.
  • When paired with BenQ’s Pantone Validated designer monitors, it provides an end-to-end solution that covers everything from content creation to deployment on displays.
Special Promotion
    65″ Smart Signage Series | SL6502K The World’s First and Only PANTONE® Validated Digital Signage
    • Show off your content the way it’s meant to be seen.
    • The Pantone Validated SL6502K—the first and only digital signage of its kind—guarantees on-screen color fidelity.
    • When paired with BenQ’s Pantone Validated designer monitors, it provides an end-to-end solution that covers everything from content creation to deployment on displays.
    Special Promotion

      Application

      What options/functions can be controlled by DMS Local?
      The DMS Local software allows you to remotely control/monitor your displays via LAN. It's an effective way to lower TCO (total cost of ownership) and energy consumption for your operation. This video will show you the function of DMS Local.
      How do I delete/unbind the device from DMS Cloud?
      If you would like to delete/unbind the device from DMS Cloud, please follow the demo video for detailed steps.
      Why can't a display be added into DMS Local?
      Please update the device definition (JSON) under setting in DMS Local.
      Why can't the unit be turned on using DMS Local?
      1. Ensure that WOL (Wake-on-LAN) setting is supported by this model and enabled on the display.
      2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection.
      How do I add a device by using unique ID for DMS Cloud?
      A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add a device using unique ID for DMS Cloud.
      How do I add a device by using QR code for DMS Cloud?
      A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
      How do I use DMS Cloud to control the device remotely?
      Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
      How do I upgrade apps for EZWrite 5.0 and X-Sign?
      Most BenQ apps can be upgraded online. Please refer to the demo video for the upgrade process of EZWrite 5.0 and X-Sign.
      Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
      Please make sure to check the followings:
      (1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
      (2) Make sure EasySetting whitelist is set up already.
      Where can I download InstaShare App for Android/iOS/Windows/MAC OS?
      Please refer to the following download sites for the app:
      - Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
      - iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
      - Windows/MAC: Follow the below steps to download the app from IFP:
      (1) Ensure both IFP and PC are connected to the same network.
      (2) Open IFP InstaShare app.
      (3) Follow InstaShare instructions to download the app.
      How do I obtain the log for X-Sign player 2.x app?
      Please follow below steps to obtain the log for X-Sign player 2.x app:
      (1) Switch X-Sign player to Manager mode by selecting "Manager" in "Switch Mode" form.
      (2) Make sure the internet connection is available.
      (3) Click "Upload device log (Manager mode)" in "Settings" form to create a placeholder file for the log.
      (4) Create a file named "XSIGNDUMPLOG" in the root directory/folder of your USB flash drive. Note that "XSIGNDUMPLOG" should be an empty file without file extension.
      (5) Insert the USB flash drive into the device.
      (6) Click "Save" button to store the log file to the drive.
      How do I use BenQ digital signage as a music player (audio only) in X-Sign Designer 2.x?
      Please follow the below steps to use BenQ digital signage as a music player:
      (1) Launch X-Sign 2.x designer.
      (2) Create an empty template.
      (3) Switch from "Edit mode" to "Overview".
      (4) "Music" will be shown on the first row. Press "+" icon at the side to select the music to play.
      Where can I find the log for X-Sign player 2.x in Windows?
      Please follow the path below to find the log file:
      (1) Go to C:\Users\User name\AppData\Local\BenQ\XSignPlayer
      (2) Select \BenQ\
      (3) Select \cache\
      (4) Select \crash\
      (5) Select \data\
      (6) Select \log\
      (7) Select "XSign.env"
      What is the maximum duration a schedule can be set in Local Delivery and Interactive mode for X-Sign Player 2.x?
      The maximum duration of schedule in Local Delivery and Interactive mode is 24 hours. If you wish to schedule events that last for more than 24 hours, please purchase the X-Sign Manager license.
      What is "AQI information" in X-Sign Designer 2.x?
      AQI stands for Air Quality Index. "AQI information" in X-Sign Designer 2.x provides the index and relevant information about the air quality in China.
      How can I extend X-Sign Manager license online?
      Please log in to your X-Sign Manager account, then click on "By Device" => "Edit Device" => "replace" or "choose" to enter the new license code for extension.
      How do I use InstaShare to mirror?
      InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos. Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources. Here is the step by step tutorial for using InstaShare to do mirroring.
      How do I connect with InstaShare?
      InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos. Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources. Here is the step by step tutorial for connecting your device with InstaShare.

      Explanation

      What is the difference between DMS Cloud and DMS Local?
      Please refer to the comparison chart below for the differences between DMS Cloud and DMS Local.

      Further Query

      Why isn't "Display ID" shown on the device?
      "Display ID" will not be shown if the network is not available. Please make sure your device is successfully connected to the Internet.
      A USB device or adapter dongle doesn’t work or interferes with other USB devices randomly. How can I make them work properly?
      USB 3.0 has been found to cause interference that may hinder the performance of nearby wireless devices in the 2.4GHz band, including RF devices, Wi-Fi, and Bluetooth. For wireless devices in the 2.4GHz range, we suggest using the USB port on the front I/O. If the connected device's manual recommends a different USB port, do follow those guidelines. For more details, please refer to the below white paper from Intel.
      Why can't I pair my IAM (Identity and Access Management) account with AMS (Account Management System), DMS (Device Management Solution), or X-Sign Broadcast?
      Currently, AMS, DMS, and X-Sign Broadcast may all only be paired to one unified IAM admin account. If different IAM admin accounts are used, pairing will fail. For example, if DMS is paired already to an IAM account, you won't be able to pair AMS or X-Sign Broadcast with a new IAM account unless other BenQ services (EX: DMS) are deleted. In essence, AMS, DMS, and X-Sign go together with one IAM account and all need to be unpaired to switch IAM account association. If you would like to pair software with a new IAM account, please delete the devices in associated BenQ services (DMS, AMS, Broadcast) from the corresponding web site. If other BenQ services are deleted but still encounter a pairing issue, please record the MAC address and contact your local BenQ service center for further assistance.
      Why can't I download OTA (over the air) updates for X-Sign Player?
      If you've previously used OTA update for X-Sign Player and cancelled it during the download process, you will need to delete the previously downloaded file stored in the "Download" folder of your operating system prior to carrying out a new OTA update.
      What is the difference between DMS Cloud and DMS Local?
      Please refer to the comparison chart below for the differences between DMS Cloud and DMS Local.
      What options/functions can be controlled by DMS Local?
      The DMS Local software allows you to remotely control/monitor your displays via LAN. It's an effective way to lower TCO (total cost of ownership) and energy consumption for your operation. This video will show you the function of DMS Local.
      How do I delete/unbind the device from DMS Cloud?
      If you would like to delete/unbind the device from DMS Cloud, please follow the demo video for detailed steps.
      Why can't a display be added into DMS Local?
      Please update the device definition (JSON) under setting in DMS Local.
      Why can't the unit be turned on using DMS Local?
      1. Ensure that WOL (Wake-on-LAN) setting is supported by this model and enabled on the display.
      2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection.
      How do I add a device by using unique ID for DMS Cloud?
      A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add a device using unique ID for DMS Cloud.
      How do I add a device by using QR code for DMS Cloud?
      A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
      How do I use DMS Cloud to control the device remotely?
      Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
      How do I upgrade apps for EZWrite 5.0 and X-Sign?
      Most BenQ apps can be upgraded online. Please refer to the demo video for the upgrade process of EZWrite 5.0 and X-Sign.
      Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
      Please make sure to check the followings:
      (1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
      (2) Make sure EasySetting whitelist is set up already.
      Where can I download InstaShare App for Android/iOS/Windows/MAC OS?
      Please refer to the following download sites for the app:
      - Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
      - iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
      - Windows/MAC: Follow the below steps to download the app from IFP:
      (1) Ensure both IFP and PC are connected to the same network.
      (2) Open IFP InstaShare app.
      (3) Follow InstaShare instructions to download the app.
      How do I obtain the log for X-Sign player 2.x app?
      Please follow below steps to obtain the log for X-Sign player 2.x app:
      (1) Switch X-Sign player to Manager mode by selecting "Manager" in "Switch Mode" form.
      (2) Make sure the internet connection is available.
      (3) Click "Upload device log (Manager mode)" in "Settings" form to create a placeholder file for the log.
      (4) Create a file named "XSIGNDUMPLOG" in the root directory/folder of your USB flash drive. Note that "XSIGNDUMPLOG" should be an empty file without file extension.
      (5) Insert the USB flash drive into the device.
      (6) Click "Save" button to store the log file to the drive.
      How do I use BenQ digital signage as a music player (audio only) in X-Sign Designer 2.x?
      Please follow the below steps to use BenQ digital signage as a music player:
      (1) Launch X-Sign 2.x designer.
      (2) Create an empty template.
      (3) Switch from "Edit mode" to "Overview".
      (4) "Music" will be shown on the first row. Press "+" icon at the side to select the music to play.
      Where can I find the log for X-Sign player 2.x in Windows?
      Please follow the path below to find the log file:
      (1) Go to C:\Users\User name\AppData\Local\BenQ\XSignPlayer
      (2) Select \BenQ\
      (3) Select \cache\
      (4) Select \crash\
      (5) Select \data\
      (6) Select \log\
      (7) Select "XSign.env"
      What is the maximum duration a schedule can be set in Local Delivery and Interactive mode for X-Sign Player 2.x?
      The maximum duration of schedule in Local Delivery and Interactive mode is 24 hours. If you wish to schedule events that last for more than 24 hours, please purchase the X-Sign Manager license.
      What is "AQI information" in X-Sign Designer 2.x?
      AQI stands for Air Quality Index. "AQI information" in X-Sign Designer 2.x provides the index and relevant information about the air quality in China.
      How can I extend X-Sign Manager license online?
      Please log in to your X-Sign Manager account, then click on "By Device" => "Edit Device" => "replace" or "choose" to enter the new license code for extension.
      How do I use InstaShare to mirror?
      InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos. Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources. Here is the step by step tutorial for using InstaShare to do mirroring.
      How do I connect with InstaShare?
      InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos. Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources. Here is the step by step tutorial for connecting your device with InstaShare.