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BH2801N 28" Stretch Display
Eye-Catching Signage for Every Space
  • For retail operators that want to optimize shelf space to increase revenue with last mile promotions, BenQ’s Stretch Displays are the leading choice. Every Stretch Display comes packaged with X-Sign, BenQ’s exclusive signage management software. X-Sign makes it easy to design, display, and replace dynamic content, such as videos and scrolling text, which are more efficient than static ads. More importantly, BenQ’s Stretch Displays provide an ideal combination of hardware features. Especially designed to fit on shelves, BenQ Stretch Display is a perfect match for numerous retail configurations. Meanwhile, having Android built in means that BenQ Stretch Displays are truly plug-and-play, all-in-one devices – no external media player, external speakers, or unsightly cables required.
BH2801N 28" Stretch Display Eye-Catching Signage for Every Space
  • For retail operators that want to optimize shelf space to increase revenue with last mile promotions, BenQ’s Stretch Displays are the leading choice. Every Stretch Display comes packaged with X-Sign, BenQ’s exclusive signage management software. X-Sign makes it easy to design, display, and replace dynamic content, such as videos and scrolling text, which are more efficient than static ads. More importantly, BenQ’s Stretch Displays provide an ideal combination of hardware features. Especially designed to fit on shelves, BenQ Stretch Display is a perfect match for numerous retail configurations. Meanwhile, having Android built in means that BenQ Stretch Displays are truly plug-and-play, all-in-one devices – no external media player, external speakers, or unsightly cables required.

Application

What options/functions can be controlled by DMS Local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It's an effective way to lower TCO (total cost of ownership) and energy consumption for your operation. This video will show you the function of DMS Local.
How do I delete/unbind the device from DMS Cloud?
If you would like to delete/unbind the device from DMS Cloud, please follow the demo video for detailed steps.
Why can't a display be added into DMS Local?
Please update the device definition (JSON) under setting in DMS Local.
Why can't the unit be turned on using DMS Local?
1. Ensure that WOL (Wake-on-LAN) setting is supported by this model and enabled on the display.
2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection.
How do I add a device by using unique ID for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add a device using unique ID for DMS Cloud.
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
How do I upgrade apps for EZWrite 5.0 and X-Sign?
Most BenQ apps can be upgraded online. Please refer to the demo video for the upgrade process of EZWrite 5.0 and X-Sign.
Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
Please make sure to check the followings:
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already.
How do I obtain the log for X-Sign player 2.x app?
Please follow below steps to obtain the log for X-Sign player 2.x app:
(1) Switch X-Sign player to Manager mode by selecting "Manager" in "Switch Mode" form.
(2) Make sure the internet connection is available.
(3) Click "Upload device log (Manager mode)" in "Settings" form to create a placeholder file for the log.
(4) Create a file named "XSIGNDUMPLOG" in the root directory/folder of your USB flash drive. Note that "XSIGNDUMPLOG" should be an empty file without file extension.
(5) Insert the USB flash drive into the device.
(6) Click "Save" button to store the log file to the drive.
How do I use BenQ digital signage as a music player (audio only) in X-Sign Designer 2.x?
Please follow the below steps to use BenQ digital signage as a music player:
(1) Launch X-Sign 2.x designer.
(2) Create an empty template.
(3) Switch from "Edit mode" to "Overview".
(4) "Music" will be shown on the first row. Press "+" icon at the side to select the music to play.
Where can I find the log for X-Sign player 2.x in Windows?
Please follow the path below to find the log file:
(1) Go to C:\Users\User name\AppData\Local\BenQ\XSignPlayer
(2) Select \BenQ\
(3) Select \cache\
(4) Select \crash\
(5) Select \data\
(6) Select \log\
(7) Select "XSign.env"
What is the maximum duration a schedule can be set in Local Delivery and Interactive mode for X-Sign Player 2.x?
The maximum duration of schedule in Local Delivery and Interactive mode is 24 hours. If you wish to schedule events that last for more than 24 hours, please purchase the X-Sign Manager license.
What is "AQI information" in X-Sign Designer 2.x?
AQI stands for Air Quality Index. "AQI information" in X-Sign Designer 2.x provides the index and relevant information about the air quality in China.
How can I extend X-Sign Manager license online?
Please log in to your X-Sign Manager account, then click on "By Device" => "Edit Device" => "replace" or "choose" to enter the new license code for extension.

Explanation

What is the difference between DMS Cloud and DMS Local?
Please refer to the comparison chart below for the differences between DMS Cloud and DMS Local.

Further Query

Why isn't "Display ID" shown on the device?
"Display ID" will not be shown if the network is not available. Please make sure your device is successfully connected to the Internet.
A USB device or adapter dongle doesn’t work or interferes with other USB devices randomly. How can I make them work properly?
USB 3.0 has been found to cause interference that may hinder the performance of nearby wireless devices in the 2.4GHz band, including RF devices, Wi-Fi, and Bluetooth. For wireless devices in the 2.4GHz range, we suggest using the USB port on the front I/O. If the connected device's manual recommends a different USB port, do follow those guidelines. For more details, please refer to the below white paper from Intel.
What is the difference between DMS Cloud and DMS Local?
Please refer to the comparison chart below for the differences between DMS Cloud and DMS Local.
What options/functions can be controlled by DMS Local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It's an effective way to lower TCO (total cost of ownership) and energy consumption for your operation. This video will show you the function of DMS Local.
How do I delete/unbind the device from DMS Cloud?
If you would like to delete/unbind the device from DMS Cloud, please follow the demo video for detailed steps.
Why can't a display be added into DMS Local?
Please update the device definition (JSON) under setting in DMS Local.
Why can't the unit be turned on using DMS Local?
1. Ensure that WOL (Wake-on-LAN) setting is supported by this model and enabled on the display.
2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection.
How do I add a device by using unique ID for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add a device using unique ID for DMS Cloud.
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
How do I upgrade apps for EZWrite 5.0 and X-Sign?
Most BenQ apps can be upgraded online. Please refer to the demo video for the upgrade process of EZWrite 5.0 and X-Sign.
Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
Please make sure to check the followings:
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already.
How do I obtain the log for X-Sign player 2.x app?
Please follow below steps to obtain the log for X-Sign player 2.x app:
(1) Switch X-Sign player to Manager mode by selecting "Manager" in "Switch Mode" form.
(2) Make sure the internet connection is available.
(3) Click "Upload device log (Manager mode)" in "Settings" form to create a placeholder file for the log.
(4) Create a file named "XSIGNDUMPLOG" in the root directory/folder of your USB flash drive. Note that "XSIGNDUMPLOG" should be an empty file without file extension.
(5) Insert the USB flash drive into the device.
(6) Click "Save" button to store the log file to the drive.
How do I use BenQ digital signage as a music player (audio only) in X-Sign Designer 2.x?
Please follow the below steps to use BenQ digital signage as a music player:
(1) Launch X-Sign 2.x designer.
(2) Create an empty template.
(3) Switch from "Edit mode" to "Overview".
(4) "Music" will be shown on the first row. Press "+" icon at the side to select the music to play.
Where can I find the log for X-Sign player 2.x in Windows?
Please follow the path below to find the log file:
(1) Go to C:\Users\User name\AppData\Local\BenQ\XSignPlayer
(2) Select \BenQ\
(3) Select \cache\
(4) Select \crash\
(5) Select \data\
(6) Select \log\
(7) Select "XSign.env"
What is the maximum duration a schedule can be set in Local Delivery and Interactive mode for X-Sign Player 2.x?
The maximum duration of schedule in Local Delivery and Interactive mode is 24 hours. If you wish to schedule events that last for more than 24 hours, please purchase the X-Sign Manager license.
What is "AQI information" in X-Sign Designer 2.x?
AQI stands for Air Quality Index. "AQI information" in X-Sign Designer 2.x provides the index and relevant information about the air quality in China.
How can I extend X-Sign Manager license online?
Please log in to your X-Sign Manager account, then click on "By Device" => "Edit Device" => "replace" or "choose" to enter the new license code for extension.