FAQs

• Can I use Eye-CareU on my PC and monitor at the same time?

  No, Eye-CareU could only be applied on a single device at a time.

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• Will Eye-CareU keep running after its program window shut?

  Yes. Eye-CareU keeps running even after the application window is closed. You can also disable this on the advanced setting page.

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• Will the Eye-CareU timer go on running with monitor removed?

  No. Eye-CareU will be restarted when the monitor is connected again, and the timer will reset all settings.

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• What is the required OS to install Eye-CareU?

  Please click and follow the instructions below, or read on to learn more about this topic.

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• Can I use Eye-CareU on non-compatible monitors?

  Eye-CareU supports non-compatible monitor and devices with only limited functions. Please click and follow the instructions below, or read on to learn more about this topic.

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• Check if your BenQ monitor/software is compatible with M1/M2/M3?

  Find more info to see if your BenQ monitor/software is compatible with M1/M2/M3 here. Please click and follow the instructions below, or read on to learn more about this topic.

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