As the global impact of the COVID‑19 continues to unfold, BenQ has taken steps to protect the health, safety, and well-being of our customers, associates, and communities.
Due to the ongoing quarantine,
Online Orders: Delivery will be ongoing, but expect possible delays in shipments of up to 7 - 10 days.
Customer Support: We will be experiencing much longer call wait times and product servicing. However, we will still process all email inquiries as efficiently as possible
Repair Service (RMA): We are trying the best to keep our repair center running, but expect possible delays in turnaround time.
We seek your kind understanding that we may take longer than usual to respond to your inquiries.
The best way to contact BenQ office is via these E-mail addresses and online service.
Thank you for your patience. We all look forward to a healthier and stronger future together.