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How come my monitor has no image when connecting to a Mac through USB-C?

02-10-2023

Please make sure to connect your Mac and monitor with a BenQ USB-C cable or a USB-C cable which is certified by the USB-IF and features power delivery as well as full video, audio, and data transmission. Some USB-C cables for Mac are USB-C charge cables and do not support video. Also, please make sure the correct resolution and refresh rate are selected on your Mac and the monitor.

Applicable Models

EW2880U, EW3270U , EW3280U, EW3880R, EX2780Q, EX3501R, PD2506Q, PD2705Q, PD2705U, PD2705UA, PD2710QC, PD3205U, PD3205UA, SW270C, SW271, SW271C, SW321C

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