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PD3220U 32 inch 4K Thunderbolt 3 DesignVue Designer Monitor

Make Inspirations Come Alive with AQCOLOR Tech

Application

How to enable Auto Pivot on PD2720U and PD3220U?
Auto Pivot can be enabled with Display Pilot software. Please follow the demo video to complete the settings.
Learn More
Can I use Rosetta or Rosetta 2 with Apple M1 devices and Display Pilot?
Can I use Thunderbolt 3 to charge my Windows laptop or MacBook Pro?
Yes, you can use Thunderbolt 3 to transmit audio, video, and data plus deliver up to 85W of power to your Windows laptop or MacBook Pro. However, Thunderbolt 3 power delivery capabilities are not universal to all laptops. Please check official manufacturer specifications for complete details.
How can I adjust display settings in Mac OS for BenQ PD/SW series monitors?
Please refer to the FAQ video for a detailed set up guide.
Learn More
Do I need to install the WHQL (Windows Hardware Quality Labs) driver in Windows for my BenQ monitor? Is there an updated version of the WHQL driver?

Microsoft pre-installs all relevant certifications and drivers for BenQ monitors in Windows.

It is not necessary to install any driver in a Windows desktop or notebook, as BenQ monitors are plug & play displays.

If there is no image on the screen, make sure your graphics card is activate and uses the latest driver version. Unlike monitors, graphics cards and adapters are not always plug & play.

BenQ only puts one ICC profile in the WHQL driver which can be downloaded from BenQ's official website, and is fine-tuned for the color space of the native panel. In general, the ICC profile won’t be updated unless the panel model is changed.

To follow user manual instructions to install a WHQL driver, the ICC profile (.icm file) will be applied in Windows on your PC.

After that, the color space of the native panel will be identified by your desktop or notebook.


Specification

Why isn't my keyboard working on the monitor?
External devices, such as keyboard and mouse cannot work on the monitor if the USB downstream ports on the monitor are not activated. After downstream ports are activated, external devices that use these ports can start working on the monitor. USB downstream ports can be activated in one of the following two ways:
- If the video source is Thunderbolt 3, the USB downstream ports will be activated automatically.
- If not, connect your computer to the USB upstream port on the monitor with the complimentary USB cable.
How can I check whether the monitor backlight is DC (direct current) driven or PWM (pulse width modulation) driven?
If your BenQ monitor supports the flicker-free technology, its backlight is driven by DC; otherwise, it is PWM driven.
To find out whether your BenQ monitor supports the flicker-free technology, please go to BenQ official product page for the required info. or contact your local BenQ customer care team for further verification.
Do all SW series and PD series monitors support the VESA Quick feature?
Except for PD2700Q, all SW series and PD series monitors support the 100 x 100mm VESA Quick feature.
Learn More
Does the AUX audio output of the monitor pass through raw signal or processed signals?
For all PD series models, audio output is in the form of a raw signal.
Do BenQ monitors use full-array LED lighting or edge-lit LED?
Currently, all BenQ LCD monitors are edge-lit design monitors.
What models do support ICC Sync in Display Pilot software?
PD2705Q, PD2720U, PD3220U, PD3420Q, PD2705U, PD2725U, and PD3205U all support ICC Sync in Display Pilot.

Explanation

How can I reproduce the color profiles of a MacBook Pro on my BenQ monitor?
Since the color profiles of a MacBook Pro are recognized as a standard among Mac users, BenQ has developed a new M-Book mode to simulate the color specs of MacBook Pro on our monitors. Switch to M-Book Mode to make your BenQ monitor emulate a MacBook Pro.
How does Display Pilot software facilitate better use of your BenQ DesignVue monitor?
Display Pilot is software which integrates quick and easy access for you to best utilize your monitor.
*Desktop Partition: splits your workspace easily in various scenarios without cumbersome dragging and resizing.
*Print Assist: helps you get a good idea of what your work will look like on a printed hard copy and preview results compared to the screen.
*Keyboard Hotkey: creates shortcuts to gain access to different color modes, video inputs, and DualView mode without taking your hands off the keyboard.
*Application Mode: helps assign color modes and switch to different color modes for your chosen apps and various projects.
What are the benefits of HotKey Puck G2?
HotKey Puck G2 has three function keys and a rotating dial key, allowing users to designate preferred color modes and features such as shortcuts to widely used settings. The dial makes it extra easy to adjust brightness, contrast, and volume.
Are there any hazardous substances contained in the product? If so, in which part of the product? What are the ways to reduce any risk of exposure to hazardous substances while using the product?
In response to your concerns, we would like to inform you that BenQ is devoted to bringing the best quality products to our customers, so all of our display products are manufactured under strict supervision to ensure that they follow local safety regulations and exceed industry standards.

We are also in full compliance with RoHS/REACH regulations, as well as California Proposition 65 (also called The Safe Drinking Water and Toxic Enforcement Act), which requests companies across industries to disclose the use of chemicals listed under this Act for their products. For more information about California Proposition 65, please visit this website: Learn More



We also want to inform you that BenQ’s display products include lead that can be found on internal PCBA components. For this reason, BenQ, as well as other leading electronics companies, have enforced the required caution labeling, with the fact that electronic components are generally internal to consumer level products, so the potential for consumer exposure to component surfaces is low, and the potential to reach specified exposure levels for the listed substances is even lower. To eliminate the chance of exposure to any hazardous substances, please do not attempt to disassemble your display product and try to repair the PCBA components yourself.



Nevertheless, we want to assure you that customer safety and health when using our products are our first priority. If you still have concerns or questions, please contact your local BenQ customer care team for further assistance.

Further Query

Why isn't my keyboard working on the monitor?
External devices, such as keyboard and mouse cannot work on the monitor if the USB downstream ports on the monitor are not activated. After downstream ports are activated, external devices that use these ports can start working on the monitor. USB downstream ports can be activated in one of the following two ways:
- If the video source is Thunderbolt 3, the USB downstream ports will be activated automatically.
- If not, connect your computer to the USB upstream port on the monitor with the complimentary USB cable.
How can I check whether the monitor backlight is DC (direct current) driven or PWM (pulse width modulation) driven?
If your BenQ monitor supports the flicker-free technology, its backlight is driven by DC; otherwise, it is PWM driven.
To find out whether your BenQ monitor supports the flicker-free technology, please go to BenQ official product page for the required info. or contact your local BenQ customer care team for further verification.
Do all SW series and PD series monitors support the VESA Quick feature?
Except for PD2700Q, all SW series and PD series monitors support the 100 x 100mm VESA Quick feature.
Learn More
Does the AUX audio output of the monitor pass through raw signal or processed signals?
For all PD series models, audio output is in the form of a raw signal.
Do BenQ monitors use full-array LED lighting or edge-lit LED?
Currently, all BenQ LCD monitors are edge-lit design monitors.
What models do support ICC Sync in Display Pilot software?
PD2705Q, PD2720U, PD3220U, PD3420Q, PD2705U, PD2725U, and PD3205U all support ICC Sync in Display Pilot.
How can I reproduce the color profiles of a MacBook Pro on my BenQ monitor?
Since the color profiles of a MacBook Pro are recognized as a standard among Mac users, BenQ has developed a new M-Book mode to simulate the color specs of MacBook Pro on our monitors. Switch to M-Book Mode to make your BenQ monitor emulate a MacBook Pro.
How does Display Pilot software facilitate better use of your BenQ DesignVue monitor?
Display Pilot is software which integrates quick and easy access for you to best utilize your monitor.
*Desktop Partition: splits your workspace easily in various scenarios without cumbersome dragging and resizing.
*Print Assist: helps you get a good idea of what your work will look like on a printed hard copy and preview results compared to the screen.
*Keyboard Hotkey: creates shortcuts to gain access to different color modes, video inputs, and DualView mode without taking your hands off the keyboard.
*Application Mode: helps assign color modes and switch to different color modes for your chosen apps and various projects.
What are the benefits of HotKey Puck G2?
HotKey Puck G2 has three function keys and a rotating dial key, allowing users to designate preferred color modes and features such as shortcuts to widely used settings. The dial makes it extra easy to adjust brightness, contrast, and volume.
Are there any hazardous substances contained in the product? If so, in which part of the product? What are the ways to reduce any risk of exposure to hazardous substances while using the product?
In response to your concerns, we would like to inform you that BenQ is devoted to bringing the best quality products to our customers, so all of our display products are manufactured under strict supervision to ensure that they follow local safety regulations and exceed industry standards.

We are also in full compliance with RoHS/REACH regulations, as well as California Proposition 65 (also called The Safe Drinking Water and Toxic Enforcement Act), which requests companies across industries to disclose the use of chemicals listed under this Act for their products. For more information about California Proposition 65, please visit this website: Learn More



We also want to inform you that BenQ’s display products include lead that can be found on internal PCBA components. For this reason, BenQ, as well as other leading electronics companies, have enforced the required caution labeling, with the fact that electronic components are generally internal to consumer level products, so the potential for consumer exposure to component surfaces is low, and the potential to reach specified exposure levels for the listed substances is even lower. To eliminate the chance of exposure to any hazardous substances, please do not attempt to disassemble your display product and try to repair the PCBA components yourself.



Nevertheless, we want to assure you that customer safety and health when using our products are our first priority. If you still have concerns or questions, please contact your local BenQ customer care team for further assistance.
How to enable Auto Pivot on PD2720U and PD3220U?
Auto Pivot can be enabled with Display Pilot software. Please follow the demo video to complete the settings.
Learn More
Can I use Rosetta or Rosetta 2 with Apple M1 devices and Display Pilot?
Can I use Thunderbolt 3 to charge my Windows laptop or MacBook Pro?
Yes, you can use Thunderbolt 3 to transmit audio, video, and data plus deliver up to 85W of power to your Windows laptop or MacBook Pro. However, Thunderbolt 3 power delivery capabilities are not universal to all laptops. Please check official manufacturer specifications for complete details.
How can I adjust display settings in Mac OS for BenQ PD/SW series monitors?
Please refer to the FAQ video for a detailed set up guide.
Learn More
Do I need to install the WHQL (Windows Hardware Quality Labs) driver in Windows for my BenQ monitor? Is there an updated version of the WHQL driver?

Microsoft pre-installs all relevant certifications and drivers for BenQ monitors in Windows.

It is not necessary to install any driver in a Windows desktop or notebook, as BenQ monitors are plug & play displays.

If there is no image on the screen, make sure your graphics card is activate and uses the latest driver version. Unlike monitors, graphics cards and adapters are not always plug & play.

BenQ only puts one ICC profile in the WHQL driver which can be downloaded from BenQ's official website, and is fine-tuned for the color space of the native panel. In general, the ICC profile won’t be updated unless the panel model is changed.

To follow user manual instructions to install a WHQL driver, the ICC profile (.icm file) will be applied in Windows on your PC.

After that, the color space of the native panel will be identified by your desktop or notebook.