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Display Management


Your Ultimate Device Management Solution
  • BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management. Whether you want to mount a single display in your coffee shop or install a hundred-panel video wall in your shopping mall plaza, you can have one-step tools to easily manage all your BenQ displays and maximize the productivity for your workplace.
Special Promotion
    Display Management Your Ultimate Device Management Solution
    • BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management. Whether you want to mount a single display in your coffee shop or install a hundred-panel video wall in your shopping mall plaza, you can have one-step tools to easily manage all your BenQ displays and maximize the productivity for your workplace.
    Special Promotion

      Application

      Why can't a display be added into DMS Local?
      Please update the device definition (JSON) under setting in DMS Local.
      Why can't the unit be turned on using DMS Local?
      1. Ensure that WOL (Wake-on-LAN) setting is supported by this model and enabled on the display.
      2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection.
      Where can I find the log for X-Sign player 2.x in Windows?
      Please follow the path below to find the log file:
      (1) Go to C:\Users\User name\AppData\Local\BenQ\XSignPlayer
      (2) Select \BenQ\
      (3) Select \cache\
      (4) Select \crash\
      (5) Select \data\
      (6) Select \log\
      (7) Select "XSign.env"

      Further Query

      A USB device or adapter dongle doesn’t work or interferes with other USB devices randomly. How can I make them work properly?
      USB 3.0 has been found to cause interference that may hinder the performance of nearby wireless devices in the 2.4GHz band, including RF devices, Wi-Fi, and Bluetooth. For wireless devices in the 2.4GHz range, we suggest using the USB port on the front I/O. If the connected device's manual recommends a different USB port, do follow those guidelines. For more details, please refer to the below white paper from Intel.
      Why can't a display be added into DMS Local?
      Please update the device definition (JSON) under setting in DMS Local.
      Why can't the unit be turned on using DMS Local?
      1. Ensure that WOL (Wake-on-LAN) setting is supported by this model and enabled on the display.
      2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection.
      Where can I find the log for X-Sign player 2.x in Windows?
      Please follow the path below to find the log file:
      (1) Go to C:\Users\User name\AppData\Local\BenQ\XSignPlayer
      (2) Select \BenQ\
      (3) Select \cache\
      (4) Select \crash\
      (5) Select \data\
      (6) Select \log\
      (7) Select "XSign.env"