How to change the settings for my monitor that shows ”HDR Emulated” instead of “HDR On” while the HDR video looks good?
Please follow below steps to verify and fix the issue:
1. Make sure the video content is encoded with HDR by looking for the HDR description or logo. For example, for YouTube, the video quality setting should indicate “HDR.” For streaming services such as Netflix, the HDR logo will be displayed on the video cover.
2. Check the internet speed and ensure it is fast enough to stream HDR content. For example, for HDR content in 4K resolution, the download speed should be higher than 25 megabits per second.
3. Check the HDR compatibility of source device. The firmware of source device should be updated to the latest version and support HDR and HDCP 2.2.
4. Verify whether the cables support HDR. The cables that come with BenQ HDR monitors are recommended for the best video quality. If an aftermarket cable is used, make sure it fits one the following requirements:
-HDMI: HDMI 1.4 or later versions.
-DisplayPort/DP to MiniDP: DP 1.2 or later versions.
-USB Type C: USB-C certified.
For more information, please refer to: httcps://www.benq.com/en/knowledge-center/knowledge/hdr-troubleshooting-instruction.html
How does Display Pilot software facilitate better use of your BenQ DesignVue monitor?
Display Pilot is software which integrates quick and easy access for you to best utilize your monitor.
*Desktop Partition: splits your workspace easily in various scenarios without cumbersome dragging and resizing.
*Print Assist: helps you get a good idea of what your work will look like on a printed hard copy and preview results compared to the screen.
*Keyboard Hotkey: creates shortcuts to gain access to different color modes, video inputs, and DualView mode without taking your hands off the keyboard.
*Application Mode: helps assign color modes and switch to different color modes for your chosen apps and various projects.
Does PD2700U DP1.4 support HBR3?
No, PD2700U DP1.4 does not support HBR3. VESA authorized certification agency certifies monitors with HBR2+HDR10 as DP1.4, which is in line with VESA standards and current market practice.
Can the PD2700U MST reach 4K@60Hz with dual set-up under MST mode?
No, PD2700U only supports MST with maximum of 2 monitors at 4K@30Hz due to bandwidth limit. For more details of its MST support, please refer to the user manual.
How to turn off the message on the screen when Bright Intelligence function is enabled?
Please turn off the on-screen message by following these steps:
Go to OSD > Eye Care > Bright Intelligence > Light Meter > Off
For detailed descriptions of these steps, please refer to the user manual.
Why can't I enable MST (daisy chain) function in Extend Mode on my MacBook?
If Mac/MacBook with Mac OS is connected to monitors with Thunderbolt 3 to DisplayPort cable, MST (daisy chain) function can only be enabled in "Mirror Mode".
MST (daisy chain) function can be enabled in both Extend and Mirror modes with below conditions:
How can I detect external USB devices inserted into a PD series monitor's USB port?
Please refer to the following video, which covers most common scenarios and offers setup guidelines.